Privacy Policy

Effective Date: 18 November 2024

Oliphant Distribution and Logistics ("we," "our," or "us") is committed to protecting the privacy of our customers, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable laws and regulations.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, physical address, and other contact details.
• Transactional Information: Payment details, invoices, and records of services requested.
• Logistics Information: Shipping addresses, delivery preferences, and tracking details.
• Website Data: IP addresses, browser type, device information, and usage data collected through cookies or similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our logistics and distribution services.
• To communicate with you regarding your orders, inquiries, or support requests.
• To process payments and maintain financial records.
• To improve our website, services, and customer experience.
• To comply with legal obligations and enforce our terms of service.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information with:

• Service Providers: Third-party companies that assist in our operations, such as payment processors and shipping companies.
• Legal Authorities: When required to comply with applicable laws, regulations, or legal processes.
• Business Partners: For joint marketing or service offerings, with your consent.
• Affiliates: Companies within our corporate group for internal administrative purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system can guarantee complete security.

5. Your Privacy Rights

You have the right to:

• Access and review the personal information we hold about you.
• Request correction or deletion of inaccurate or incomplete data.
• Opt out of marketing communications.
• Withdraw consent where applicable.

To exercise these rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies

We use cookies to improve website functionality and enhance user experience. You can manage your cookie preferences through your browser settings. For more information, refer to our [Cookie Policy] (if applicable).

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us at:
Oliphant Distribution and Logistics
Email: info@oliphantdl.com
Phone: 012 004 1418
Address: Office C30, Block C, Brooklyn Office Park, 107 Nicolson Street, Brooklyn